I was recently asked at a product management conference what superpower product people should have. I didn’t have to think twice and replied, “empathy.” This article explains why empathy is particularly important in product management and how you can strengthen your ability to empathise even with seemingly difficult stakeholders, customers, and team members.
I was recently asked at a product management conference what superpower product people should have. I didn’t have to think twice and replied, “empathy.” This podcast episode explains why empathy is particularly important in product management and how you can strengthen your ability to empathise even with seemingly difficult stakeholders, customers, and team members.
Listening to users, customers, stakeholders, and dev team members is crucial for product people. It helps us build rapport, generate new insights, and make inclusive decisions. Unfortunately, we can so preoccupied with our own ideas or busy updating and convincing others that we forget to attentively listen to the individuals we communicate with. This article shares 12 techniques to help you improve your listening habits and become even better at understanding others.
Learning is crucial for us product people. As our products change and eventually mature, we must change the way we manage them. As our jobs change, and we have to grow into them and acquire new skills. Additionally, product management is a comparatively young profession that is still evolving; new models and techniques emerge. This article discusses how embracing a growth mindset helps you succeed as a product professional.
Innovation and failure go hand in hand. It’s impossible to bring new products and features to life without taking informed risks and making mistakes. But effectively leveraging failure can be challenging on a personal and organisational level: As individuals and companies, we want to succeed, not fail. This article shares my recommendations on how to fail well and learn from it.
As product managers and product owners, we are busy people with a diverse range of responsibilities. This makes it all too easy to hurry from one meeting to the next, to try to accomplish several things at once, and to get lost in the busyness of our work. Unfortunately, this approach is not only unproductive, it also affects our wellbeing. Mindfulness offers a different path: becoming more aware of what we do and how we do it so we can make better decisions and be more creative. This post shares six practical mindfulness tips to help you work better and feel happier.
