As product people, we rely on the stakeholders to successfully progress our product. But effective stakeholder management can be challenging. It can feel like herding cats with every stakeholder going off in a different direction pursuing her or his individual goal. This episode offers tips to help you succeed in aligning the stakeholders, involving them in the right way, and securing their support for important product decisions.
Listening to users, customers, stakeholders, and development team members is crucial for us as product people. It allows us to build rapport, generate new insights, and make effective decisions. But listening deeply can be hard, especially when we are tired, distracted, or stressed. This article shares 12 techniques to help you improve your listening habits and become even better at understanding others.
Being able to empathise with the users and understand their feelings and thoughts is key to offer a successful product. This article shares five tips to help you develop empathy for your users and create a deeper understanding of their needs.