As product people, we make tough decisions and occasionally, we have to work with challenging people. It is therefore no surprise that we experience difficult emotions at work. While feelings like irritation, tension, and anger are unpleasant, learning to constructively deal with them is an important skill: It increases our mental wellbeing, builds trust, strengthens connections, and improves our ability to make effective decisions.
Products are developed, provided, and enhanced by people, and effectively leading them is crucial to achieve product success. But leading stakeholders and development teams is hard: It requires product managers and product owners to overcome six leadership challenges that range from lacking transactional power to guiding self-organising teams. This article—which is based on my new book “How to Lead in Product Management”—discusses the six challenges and offers practical tips for overcoming them.
Experiencing disagreement and conflict is part of our job as product managers and product owners. We work with a broad range of people from different departments, and it’s only natural that we don’t always agree and sometimes clash. But constructively navigating conflict can be challenging. This article shares my recommendations for dealing with difficult people and successfully addressing conflict.